NDC — new distribution capability, which has changed the way airline fares and ancillaries are delivered to travel agency’s booking systems — has taken the corporate travel industry and travel agencies by storm this year.

In this episode, aviation editor Robert Silk and host Rebecca Tobin talk NDC strategies with distribution consultant and former aviation exec Cory Garner. Why has American Airlines become a lightning rod for criticism within the travel industry for its NDC push? What are the other airlines’ strategies? What drives technology change? And what’s next for travel advisors and airlines?

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