MSC Cruises says family denied reboarding after they broke COVID-19 ‘social bubble’

MSC Cruises cracked down on passengers who broke newly implemented COVID-19 health and safety protocol as the cruise line’s ships resume sailing after the pandemic shut the global industry down in March.

On Tuesday, the cruise line denied a family from getting back on board the MSC Grandiosa after an excursion during which MSC Cruises says they broke from the “social bubble” put in place to avoid the spread of coronavirus. The Grandiosa departed from Genoa, Italy, Sunday on what was billed as the first Mediterranean cruise after Italy’s pandemic lockdown.

“We had to deny re-embarkation to a family who broke from their shore excursion yesterday while visiting Naples, Italy,” Paige Rosenthal, spokesperson for MSC Cruises, told USA TODAY Wednesday.

Among the other port calls for the Grandiosa are Palermo, Italy, and Valletta, Malta. Malta is one of four Mediterranean countries from which Italy requires incoming travelers to have COVID-19 tests.

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