A woman has urged other travellers to double check their passports after a mistake meant she couldn’t board her flight and had to pay a whopping £700 to not miss out on her holiday entirely.
The thought of being rejected at boarding is a nightmare for most of us so it’s important that your documents are in order in the weeks before any trip.
Amy Grundy was due to fly from Manchester to Thailand, but upon arriving at the airport she was gobsmacked to be told she wouldn’t be able to board the flight as her passport had a rip. Devastated she took to TikTok to explain why and tell other people to check theirs.
READ MORE: Woman claims she missed holiday after check-in staff ripped her passport
Poor Amy noted that she had been “crying so much” out of stress during the ordeal. Eventually to resolve the issue she had to travel from Liverpool to Glasgow to get a new passport.
She explained in the video: "So basically I was supposed to be flying from Manchester to Thailand yesterday, and my passport got denied because of this rip. They told me to go to Liverpool immediately to get a new passport to make a later flight.
"They didn't have any appointments in Liverpool so I had to go to Glasgow. Then 24 hours later, £700 down, I've been crying so much, got my passport. But yeah, don't travel with a ripped passport guys."
In the caption, Amy added: "Check your passport for any damage because you will get denied to fly, especially going to Asia.”
Amy’s not the first person to speak about a similar issue this year. One woman was horrified after being denied boarding – as the passport was ripped by the check-in agent.
However, when the young woman panned the camera around to show her bedraggled passport she lost the sympathy of viewers. Unlike in some situations, Amy wasn’t faced with a small, unnoticed rip on her passport.
An entire chunk on the corner of her document was missing. On one of the pages used for stamps a large tear was present which had removed part of the page.
One bemused commenter wrote: "At what point did you think you would be able to travel using that! It’s a mess."
Another added: "Why is your passport in that state anyway? It’s a precious document that should be cared for.."
Some people admitted they had also damaged their documents, but Amy's seemed to put their own damage to shame. "I washed my passport and thought mine was bad," quipped one person. "But that is so damaged!"
Another added: "How is your passport possibly in such bad condition?"
There are a number of rules when it comes to the condition of your passport that you must follow. One is that any water damage or rips means you will need to get a new one.
Officials may stop you from passing through if your personal details or observation page are unreadable, if the laminate is peeling or lifting away from the personal details page or your security details can't be made out.
Missing or detached pages could also be a reason why your passport is no longer considered valid.
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