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April 12 marks the return of self-catered holidays in England, including some camping and caravan holidays. Ahead of this a number of holiday parks across the country are preparing to reopen their doors.
Here are the latest updates for some big-name holiday providers.
Center Parcs
Center Parcs is reopening all of its holiday parks from April 12.
This includes Sherwood Forest, Elveden Forest, Longleat Forest, Whinfell Forest and Woburn Forest.
However, this will be subject to confirmation from the Prime Minster on April 5.
“All guests due to visit on breaks prior to April 12 should have already received an email from us with instructions on how to cancel activities and restaurants and how to reschedule or cancel,” reads a statement on the Center Parcs website.
“All guests impacted by a closure will have the option to change dates with £100 discount or cancel and claim a full refund.”
Some amenities and services in parks will be closed in accordance wit Government guidelines.
“We’re looking forward to welcoming guests to our lodges but hotel rooms and apartments will be unavailable,” explains Center Parcs.
“Only one household will be permitted per lodge.
“Our restaurants will operate a collection and delivery service, we also hope to have our terraces open.”
Some indoor and outdoor activities will be available to book.
The firm also anticipates its spa will be open.
However, the Subtropical Swimming Paradise will not be open during this time.
In order to make up for this, Center Parcs is offering a discount to guests.
“As the Subtropical Swimming Paradise will be closed during your break, you will receive a discount based on the size of your booked accommodation if you wish to continue with your break,” explains the holiday provider.
More amenities are expected to open from May 12 and then June 21.
Butlins
Butlins will not be opening in time for April 12 but has outlined plans to reopen resorts from May 18.
Guests impacted by cancellations are being offered a full refund or the opportunity to rebook.
Butlins is also offering more flexibility for those with future bookings who are “uncertain”.
“Following the government announcement on the roadmap out of lockdown, we’re excited to announce that we plan to reopen our resorts on May 17,” said Butlins.
“We understand that you need more flexibility during these uncertain times, so if your break has been affected we’d like to offer you the following options.
“Of course we hope you’ll still join us on the resort, but if not, there are options to rebook, bank your funds or request a refund.
“We’re asking you to complete a form to give us an indication of how you would like to manage your break.”
Guests who are booked on trips due to take place prior to the reopening date will be contacted by the company to discuss their options.
These will include rescheduling holidays to a later date in 2021 or 2022, or alternatively opting for a full refund.
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Parkdean
Parkdean is set to reopen its English parks from April 12, but some facilities will remain closed until May 17.
Indoor pools, outdoor sports and activities are due to resume.
Dining facilities will be open outdoors, with the option to click and collect too.
From May 17, indoor dining will open up, as well as outdoor pools and onsite entertainment.
Resorts in Scotland are expected to reopen from April 26, meanwhile Welsh parks will reopen to holidaymakers on April 12 in accordance with government guidelines.
In a statement on the Parkdean website, the company explains: “If you are due to travel to one of our holiday parks within the dates highlighted above, you don’t need to contact us.
“Regardless if you booked with us directly or via a third party operator, we’ll send you an email about what to do next.
“We are working through contacting customers in priority order against booked arrival dates, offering at least one of the following options 100 percent no-quibble refund if your park has to close when you’re due to be on holiday with us.
“A voucher for a future holiday with up to 20 percent extra on top of what you’ve paid towards your booking.
“Flexibility to move your booking free of charge. You’ll only need to pay the difference if your new dates cost more.”
Haven
Haven is set to reopen its parks in England from April 12.
Parks in Scotland are due to open from April 26, and parks in Wales from April 2.
“We’re super excited to be able to open the doors to all our English parks this April and as it stands, we’re planning to get you back from Monday 12th should Government advice at the time allow,” said Haven.
It added: “The Government is set to provide confirmation on the start date for each step in the week before (April 5) and we’ll provide guests with an update as soon as we’re able to.”
The travel provided has warned, however, that some amenities will remain closed between April 12 and May 16.
“All our accommodation will be open, however, we’ll only be able to welcome one household per unit ,” explained Haven.
“Restaurants and bars will be open but limited to outdoor areas only.”
Pontins
Pontins will not be opening its parks in April, however, aims to reopen all parks as of May 17.
In a statement, Pontins said: “Following the government’s recent announcement on the road map out of lockdown we are planning to reopen all our Parks from Monday, May 17 2021.
“We will keep making arrangements and working towards welcoming you back to our restaurants, bars and entertainment venues for our full Pontins Holiday experience.
“For reservations booked prior to our reopening, we will be able to offer you a change of date for this year or offer to move your holiday to the same date next year.
“We are still experiencing a high volume of enquiries with limited resources; we will be in touch with anyone affected as soon as we can so please bear with us.”
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