A budget airline has apologised to one unlucky passenger who was taken 1000miles away from her original destination. Wasifa Jan had booked to fly from New Delhi to Srinagar in the Kashmir region of India.

Flying with SpiceJet, The Times of India reports that she instead disembarked to find herself in Pune – 100 miles from Mumbai in the west of India. She had arrived a total of 1,066 miles from Srinagar.

Srinagar is the state capital of Jammu and Kashmir and as such it is up by the far North-West of the nation. it is known for its beautiful gardens, ancient temples and shrines plus the gorgeous Lake Dal and houseboats.

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However, the passenger was taken to Pune instead – a city in Maharashtra. A direct flight from Pune to Srinagar would take four hours and 45 minutes.

The journey from New Delhi to Srinagar takes 90 minutes while the flight to Pune usually takes two hours. Wasifa’s travel agent posted about the disastrous mix up on Twitter.

They called the incident "very unfortunate" and tagged India’s Directorate General of Civil Aviation and SpiceJet in the exchange. They said: "Very unfortunate. My passenger was today travelling from Dehli to Srinagar today flight number SG 8963 but unfortunately my passenger has been put into the wrong flight by SpiceJet which arrived at Pune airport."

The post racked up over 27,000 views and the travel agent added that they were still not clear on what had happened including how their client had been able to board the plane.

So far, it’s unclear how the mistake happened as it was only noticed when the woman found herself in Pune upon landing. In the comments on Twitter, people questioned why her boarding pass was not checked or suggested she missed any tannoy announcements.

She was afterwards flown to New Delhi to then get on another flight to her original destination, reports state. She returned to the capital on an IndiGo flight.

"We have personally reached out to the affected passenger to offer our apologies, and are arranging for her travel to Srinagar on Monday itself," a spokesperson for the budget airline told The Times of India.

It's unusual for a passenger to reach the wrong destination when the flight is scheduled to fly there. Generally boarding passes would be scanned at check-in as well as at the gate and during boarding.

If a passenger has gone to the wrong gate then they often will be stopped before they enter the plane or will notice when their assigned seat is not available. However, this was not the case for Wasifa.

Daily Star has contacted SpiceJet for comment. SpiceJet is a budget airline in India and the second largest in the country. It travels throughout the South Asian country as well as to nations like Thailand, the UAE, Maldives, Sri Lanka, China, Saudi Arabia and Kuwait.

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