At least 380,000 British Airways customers have had their credit card information “compromised”.
The airline fell victim to data theft after flight bookings were targeted by hackers.
Passengers who used the mobile app between August 21 and 5 are the ones who have been affected.
Email addresses, customer names, home addresses and payment card information are among the information stolen.
Reportedly, travel and passport details have not been breached.
British Airways announced the news via Twitter, as well as contacting affected customers.
The e-mail sent to passengers reads: “We’re deeply sorry, but you may have been affected.
“We recommend that you contact your bank or credit card provider and follow their recommended advice.
“We take the protection of your personal information very seriously.
“Please accept our deepest apologies for the worry and inconvenience that this criminal activity has caused.”
The airline added that its “resolved” the issue and that the website is now “working normally”.
Alex Cruz, British Airways’ chairman and chief executive, said: “We are deeply sorry for the disruption that this criminal activity has caused.
“We take the protection of our customers’ data very seriously.”
A spokesperson added: “We have notified the police and relevant authorities… (and) will continue to keep our customers updated with the very latest information.
“We will be contacting customers and will manage any claims on an individual basis.”
If you have been struck by the data breach, it’s advisable to contact your bank or credit card provider.
The airline assures that every customer will be reimbursed.
It is also offering to pay for a credit checking service for affected holidaymakers.
For more information, visit the BA website.
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