Your legal rights if you are affected by the British Airways strike explained

British Airways pilots have started a two-day strike in an ongoing dispute over pay and conditions.

The strike comes at the end of the summer break, and will affect BA flights on Monday, September 9, Tuesday, September 10 and Friday, September 27.

Around 200,000 passengers are affected by the strike, so many will be wondering what they should do now.

And are they entitled to claim compensation? Here's all you need to know.

What should you do if you are affected by the BA strike?

British Airways is offering customers full refunds, or the option to re-book on another date, or with an alternative airline.

Meanwhile, bosses are asking customers who were due to travel between September 9 and 10 to not go to the airport.

Instead, they should rebook or refund their online booking on the Manage My Booking section, or call BA on 0800 727 800 from the UK, or +44 203 250 0145 from outside the UK.

For the later strike on September 27, the airline has said it will contact customers later.

British Airways said on their website: “If you think your flight may be impacted by industrial action on or around 9 and 10 September, please check your flight status in Manage My Booking.

“If you are booked through a travel agent, you should contact them directly.

“Flights on BA CityFlyer (flights operated from London City airport), SUN-AIR and Comair are unaffected.

“We’ll be in contact if your flight is affected by industrial action on 27 September.”

What are your legal rights if you’re affected by the BA strike?

If your flight is cancelled you usually have the legal right to a full refund within seven days, or a replacement flight.

The Civil Aviation Authority says BA has the legal obligation to get you to your destination, even if it means travelling with a different airline.

They also recommend keeping receipts for extra costs which have arisen, as BA will be refunding them on a case-by-case basis.

But the cost for separate hotel or accommodation booking should be claimed from travel insurance.

However, whether or not you are entitled to compensation depends on the reason for the cancellation.

If it’s for reason beyond the airline’s control – such as terrorism, volcanic eruptions, extreme weather, or strike, they are not obliged to compensate you.

For industrial action it is at the airline’s discretion whether to compensate you or not.

Because BA cancelled flights with more than 14 days notice, by EU law they are not entitled to pay out.

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