A hotel in Turkey has hit back at a British guest after they posted a one-star review on TripAdvisor – and they claim his behaviour was wild.
A holidaymaker called Chris R, from Leeds, posted on the review site about the Supreme C-Lounge hotel in Alanya, Turkey, claiming it had “poor management staff”.
He said he had spent £1500 on his first holiday since he was a child for his partner’s birthday.
Chris noted: “We saved all year to pay all inclusive seafront hotel and our spends whilst we was out there.”
He went on to detail everything he thought was wrong with his stay – and the accusations were extreme.
Chris said: “When we arrived our hotel room was facing a building site an I said at reception when we booked in is it a sea front hotel an they said yes.
“I hit my head on the bottom of the pool [and] split my head open (no signs saying no diving).
“The hotel staff an holiday rep told us we'd have to pay to go to hospital I told them we don't have enough money on us.
“We took with us 3000tl an they was telling me it was 1000tl just for the ambulance to pick me up an take me to the hospital I told them I was OK an couldn't afford to go an they tried to force me to go.”
At the moment, 3000 Turkish Lira is about £132.
Chris also claimed that he then swam in the sea to “clean [his] head” but when he climbed to shore the manager was “shouting and swearing at me”.
He added: “The police came to my room and told me to sleep it off after I told them what happened and they removed the manager and the holiday rep from my room.
“I was in bed just falling asleep when the holiday rep came up to my room and told me that the manager did not want me in his hotel anymore and we have 15 minutes to pack our stuff and get out.
“We only booked in early hours that morning and by 11:30pm at night we was both sat on the beach with our suitcases.
“We had no money to go to the hospital so they was prepared to leave us homeless in Turkey with a head injury.”
The Leeds man said that he would never return to the hotel but “I will definitely go back to Alanya but where the staff are professional and polite.”
However, the General Manager at Sunprime C-Lounge didn’t take the review sitting down and hit back detailing what he claims actually happened that night.
They wrote: “Our hotel is a sea front hotel which has rooms facing the beach and rooms not facing the beach as well.
“He has been booking a land view room and received what he has been booking.
“Next day around 20 30, during dinner time, our managers got a call from the reception about a guest diving into the pool.
“The pool is closed to swimming at 19 00 and after this hour there's no life guard around the pool.
“On the right side of our swimming pool there's a billboard of 1 meter X 1,5 meter sized and both of these warnings are written there in English.”
The manager claimed Chris jumped into the pool over and over again while the pool was closed and eventually hit his head.
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They noted: “Girlfriend told he was intoxicated by the time. When we saw the cracked skull of Mr. Chris R, we were worried huge.
“We offered him to go the doctor or hospital. He was in blood with a long crack, nearly 5 cm.
“He insisted that he was fine, still we didn't want him to go to sleep like that and lose his conscience.
“We kindly asked his girlfriend to keep him awake and tell us if he falls sleep. He wanted to close the door and go to sleep.”
The manager got the man’s holiday rep to help, but claimed Chris got “mad” about the cost of medical care and wouldn’t even see a pharmacist.
They wrote: “He definitely didn't accept any medical check and ran to the sea side. His worried girlfriend followed her.
“Five minutes later she came back sobbing, crying in panic and asking for help.
“She told M. Chris R went very far into the dark sea and disappeared, never reappeared again.”
The staff claim they got many members of staff, fellow guests, the police and the marine search and save teams to look for him worried that he had been dragged out to sea.
However, they luckily found Chris back on land by the main road.
The manager said: “When we reached the main road, he was stroking a camel on the roadside. When the rep tried to talk to him he swore him and ran to the hotel.”
Chris reportedly then tried to go to the gym where staff pleaded with him not to as he had been injured.
They added: “He was verbally abusing the rep, the hotel manager, the staff and other guests.
“He ran through the corridors completely naked and throwing fists around and hitting the walls/doors.”
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In the end, they chose to evict him due to the “discomfort” Chris was causing to other guests after pleading for him to go to hospital again.
The utterly wild response went viral on TikTok this week where people were gobsmacked at the man’s supposed antics.
TikTok creator, @organicsage, race dup over 40,000 views on her video where she shared the crazy response.
Thousands of people commented with their jaws on the floor over the piece.
One person said: “Chris R wasn’t expecting to get called out like that [for real].”
Another added: “Shouldn’t have dived where there was a no diving sign should he?”
“Him stroking the camel alone in the middle of the road got me,” laughed a third.
While a fourth noted: “That is such a random read. Went from possibly drowning to stroking a camel in the road.”
However, some commenters were worried that the man’s head injury had impacted his behaviour.
One person said: “The head injury probably made him aggressive.”
“If you’ve got a head injury you can act completely out of character due to the injury,” noted another.
The Supreme C-Lounge has an “excellent” average rating of 4.5 stars out of five.
The adults only hotel is just steps from the beach.
A night at Supreme C-Lounge will cost from £97 at booking.com.
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