British tourists warned as they face Brexit holiday scam – urged to ‘be wary’

Jane McDonald says travel series is the 'best job in the world'

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Which? said that criminals were “exploiting the pandemic” to scam British holidaymakers. It issued a warning for tourists booking holidays this year.

It said that one scam involves tricking customers who are owed refunds from cancelled pandemic flights.

Many British tourists had holidays cancelled due to travel bans during the pandemic and some are still owed refunds.

Scammers have contacted tourists pretending to offer refunds and stolen details from customers.

Which? advised: “A legitimate company will never contact you out of the blue and ask for your personal information.

“If in doubt, hang up and verify the company’s phone number. That way you can get in touch yourself and check if the request is genuine.”

The company said it had also seen rogue travel companies selling imaginary flights using ads on social media.

It said: “Make sure to check the company website for any spelling mistakes or irregularities.

“A PO Box, rather than a full postal address, or a mobile number instead of a landline, can also be red flags.

“Be cautious if you’re asked to make a bank transfer, which is virtually untraceable. Instead, pay by credit card where possible so your money is protected under Section 75 of the Consumer Credit Act.

“Make sure the company is a member of a trade association such as Abta or Atol by checking the relevant website.”

Social media advertising can look convincing so Britons should check if the company is part of Abta or Atol if they are worried.

Which? added: “Avoid clicking links that are sent via a private social media message.

“Instead, make your booking on the official site by typing the URL in directly. If you’re still unsure, get in contact with the owners of the property being advertised.

“It is also a good idea to search the internet for negative reviews or forum posts by previous customers.”

Review sites like Tripadvisor can help tourists avoid booking with disreputable or scam companies.

Since Brexit, British tourists need to register for a GHIC (Global Health Insurance Card) instead of an EHIC.

Where should you go on your next holiday?

Now that the world has opened up again it’s time to pack those suitcases and head off on a well-deserved adventure. Where should you be jetting off to? Take our quiz and find out.


With endless culture, gorgeous beaches and weather to die for, Greece is a great choice both for romantic getaways and family trips. Wander the historical streets of Athens and Thessaloniki or head to an island to soak up the sun – the choice is yours.


It may be far away but it’s definitely worth the trip. Japan has sprawling metropolises, stunning scenery, and a rich history and culture to boot. Check out the cities of Kyoto and Tokyo and make sure to get your fill of their world-famous cuisine while you’re in town


Hop across the pond and experience an array of cultures, climates, cuisines and more. You can leave the phrasebook at home and get truly immersed in everything that this sprawling nation has to offer, from the Grand Canyon to the Statue of Liberty


With some of the best food around and boasting the world’s most romantic city, France is a great choice if you’re in a hurry. Be in its glorious capital in just hours, grab a pain au chocolat and practice your language skills while wandering along the banks of the Seine


La dolce vita is calling! With its stunning views, fascinating history and world-famous Neapolitan pizza, Italy is a great choice, whether you’re after an adventure or want to dive into a big bowl of spaghetti


A little off the beaten track, Morocco boasts stunning architecture, winding street markets to get lost in, and beautiful landscapes. Soak up the sun in Marrakech or head to Chefchaouen for one of the most unique experiences a holiday-maker can have

The Caribbean

Sun, sea and sand – what’s not to love? Head to the Caribbean if you really want to unwind. With plenty of picturesque locations to choose from, from the streets of Havana to the beaches of Grenada, you’re sure to find something that fits your holiday dreams.


When most people think ‘holiday’, sunshine and relaxation comes to mind – but a different kind of trip can be just as rewarding. Splash around in the Blue Lagoon and try your luck at catching a glimpse of the Northern Lights. This is definitely one for the bucket list.


India is well worth a visit if you have some time to spare. With an array of different cultures coexisting in this vast and vibrant nation, as well as gorgeous food to be enjoyed at every turn, you’ll find yourself immersed in the experience. Take a trip to the Taj Mahal for that jaw drop moment

Swiss Alps

If snow sports are your thing, then this mountainous region is perfect for you. Venture down the powdered slopes and warm your hands at the après-ski afterward. Perfect for a group of friends, a romantic trip, or even some time with the kids – if they can stand the cold!

What kind of holiday do you like best?

What’s your budget?

How long do you have for your trip?

Who’s going on the trip?

How are your languages skills?

What’s your ideal climate?

Which is top of your bucket list?

This is free and can be done through the NHS website. However, scammers have been charging people for the card.

Which? advised: “Be wary of paid-for search engine results, often the official site is the first or second non-paid link below.

“Also look for ‘https://’ at the beginning of the web address when entering personal details. It shows that encryption is in place for your protection.

“There is no advantage to applying for a GHIC or EHIC through a third party firm, a company cannot fast track your application.”

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