Advice for Alitalia passengers as airline cancels hundreds of flights

Alitalia has been forced to cancel hundreds of flights to and from Italy due to a national air transport strike in the country .

The airline, along with a number of others, has faced heaps of disruptions to its services both to and from Italy as a result of the strikes.

In fact, Alitalia has been forced to cancel half of its flights on Tuesday, as well as some in the early morning of Wednesday.

The airline said in a statement on the strikes that "flights set to operate on 21 May during the peak times between 7 am to 10 am and from 6 pm to 9 pm will operate as scheduled".

But what if you have a flight booked with the airline? Here's everything passengers need to know including the full list of cancelled flights, and your rights to a refund.

When are the strikes?

The walkouts kicked off today (Tuesday 21st May) and are expected to last for 24 hours, meaning that some Wednesday flights have also been affected.

Which Alitalia flights are affected?

The airline has provided a full list of flight cancellations which passengers can check to see if their flight has been affected by the walkouts.

What should I do if I have a flight booked with Alitalia?

Check your flight status and get in touch with the airline before you set off for the airport.

You can check your flight on the Alitalia website , or call the airline +39 06.65649. If you are calling from within Italy then the number is 800.65.00.55.

The airline is offering affected passengers the option to rebook onto an alternative flight at no extra cost, or ask for a full ticket refund (the latter is only if your flight is delayed by more than five hours). You will need to claim this by Tuesday 28th May.

However, the airline has also "taken special measures to mitigate customer inconvenience by operating bigger aircraft on domestic and international routes".

That means affected passengers can also choose the option to rebook onto the first available flights on the same day.

In fact, the company expects 60 per cent of travellers to be able to fly on the Tuesday.

If you are travelling you may want to leave earlier and allow for extra time through airport security.

Unfortunately it's unlikely that you will be entitled to compensation as the airline may be able to claim 'extraordinary circumstances' ie which were out of their control.

You can find out more about your compensation rights on the Civil Aviation Authority website .

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