6 things flight attendants wish they could tell you, but can't

Second only to pilots, flight attendants are the savviest frequent flyers out there. You may think you know a thing or two about dealing with long flights and how to find cheap tickets, but no one knows the ins and outs of air travel and airline service better than the people who get paid to do it.
From dealing with ridiculous passenger complaints to having to resolve all kinds of issues, your flight attendant has quite a bit of knowledge that they’re usually more than willing to share. There may be some information, however, that they’re less likely to volunteer, but it’s useful all the same. Learn how to better navigate the nerve-wracking and often exhausting experience that is air travel with these 25 things your flight attendant won’t tell you.

Slide 1 of 7: 
 Six flight attendants told Business Insider what they
 wish they could tell passengers, but can't, for professional
 reasons. 
 The flight attendants work for American Airlines,
 United Airlines, Piedmont Airlines, PSA Airlines, and Alaska
 Airlines. 
 Their responses suggest that being conscientious can go
 a long way toward making a flight attendant's life
 easier. 
 Visit
 Business Insider's homepage for more stories. 
 Flying can be stressful, and travelers sometimes let their
 frustrations get in the way of being polite to flight staff and
 other passengers.
 Six flight attendants who work for a total of five airlines told
 Business Insider what they wish they could tell passengers, but
 for professional reasons, can't. Each flight attendant requested
 anonymity for fear of reprisal from their employer.
 Their responses suggest that being conscientious can go a long
 way toward making a flight attendant's life easier.
 These are the 6 things flight attendants want to tell you, but
 can't.
 Are you a flight attendant? Do you have a story to share?
 Contact this reporter at mmatousek@businessinsider.com.
Slide 2 of 7: 
 "We want to take off on time too.
 We're all going to the same place. We're all leaving at the same
 time. I think people tend to be overly rushed," a flight
 attendant for United Airline said. "A little patience and a little kindness goes
 a long way."
Slide 3 of 7: 
 "I think people don't realize how
 dirty the planes are," said a flight attendant for PSA Airlines,
 an American Airlines Group subsidiary.
 He said flight attendants pick up
 trash between flights, but the planes receive a thorough cleaning
 once per day.
Slide 4 of 7: 
 "Cut us some slack," a United
 flight attendant said. "Be compassionate, because we're trying to
 be compassionate toward you."
Slide 5 of 7: 
 "We're not mind-readers," a
 flight attendant for Alaska Airlines said. "We may not necessarily know how to serve that
 individual person, nor can we tailor our service to every
 individual person, and I think sometimes people forget
 that."
Slide 6 of 7: 
 "I just wish I could tell
 passengers, 'Be more responsible for yourself,'" a flight
 attendant for American Airlines said. "Take accountability for
 your actions. You booked this flight this way. You're giving
 yourself 20 minutes to get to your other flight. Be more
 responsible."
Slide 7 of 7: 
 "Don't ask me if the plane's
 going to be late because of the delay, because I don't know,"
 said a flight attendant for Piedmont Airlines, an American
 Airlines Group subsidiary.

Flying can be stressful, and travelers sometimes let their
frustrations get in the way of being polite to flight staff and
other passengers.

Six flight attendants who work for a total of five airlines told
Business Insider what they wish they could tell passengers, but
for professional reasons, can’t. Each flight attendant requested
anonymity for fear of reprisal from their employer.

Their responses suggest that being conscientious can go a long
way toward making a flight attendant’s life easier.

These are the 6 things flight attendants want to tell you, but
can’t.

Are you a flight attendant? Do you have a story to share?
Contact this reporter at [email protected]

‘A little patience and a little kindness goes a long way’

“We want to take off on time too.
We’re all going to the same place. We’re all leaving at the same
time. I think people tend to be overly rushed,” a flight
attendant for United Airline said. “A little patience and a little kindness goes
a long way.”

Don’t walk in the aisle without shoes

“I think people don’t realize how
dirty the planes are,” said a flight attendant for PSA Airlines,
an American Airlines Group subsidiary.

He said flight attendants pick up
trash between flights, but the planes receive a thorough cleaning
once per day.

‘Cut us some slack’

“Cut us some slack,” a United
flight attendant said. “Be compassionate, because we’re trying to
be compassionate toward you.”

‘We’re not mind-readers’

“We’re not mind-readers,” a
flight attendant for Alaska Airlines said. “We may not necessarily know how to serve that
individual person, nor can we tailor our service to every
individual person, and I think sometimes people forget
that.”

Take responsibility for your scheduling decisions

“I just wish I could tell
passengers, ‘Be more responsible for yourself,'” a flight
attendant for American Airlines said. “Take accountability for
your actions. You booked this flight this way. You’re giving
yourself 20 minutes to get to your other flight. Be more
responsible.”

Don’t ask if a delay will result in a late arrival

“Don’t ask me if the plane’s
going to be late because of the delay, because I don’t know,”
said a flight attendant for Piedmont Airlines, an American
Airlines Group subsidiary.

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