Travel Associates launches inaugural Advisory Board
Dedicated to offering discerning travellers the ultimate in experiential travel and bespoke itineraries, Travel Associates has announced its 2020 inaugural Advisory Board.
The Board’s ten members have been selected to represent their State and Territory stores, with each member having clocked up a minimum of 15 years’ experience with the Travel Associates brand across domestic, international or cruise travel.
Earlier this week, the Advisory Board met in Melbourne to discuss further enhancement of Travel Associates’ product portfolio, brand strategy, delivery of Purple Ribbon client service and to explore growth opportunities, while ensuring the Travel Associates DNA is at the centre of everything the business does.
Geoff Harris, one of the original co-founders of Flight Centre Travel Group and a shareholder, addressed the inaugural Advisory Board meeting, sharing his valuable insights into leadership thinking and how to use lateral thinking to tackle current business challenges.
Flight Centre Travel Group General Manager of Premium Leisure Brands, Danielle Galloway said: “This Board was hand selected with strict criteria to bring deep brand and industry knowledge to the table, the ability to influence and guide, strong connections and a genuine personality.”
“As we prepare our business for future growth, technological innovation and increased competition, it’s never been more important to work closely with our Business Leaders to guide Travel Associates into the future, retaining our premium DNA, focussing on clear value for our clients and on how we are different as a business.
Travel Associates is set for a strong 2020 with the recent introduction of its Travel Associates Cruise Boutique brand. Cruise Boutique is a business specialisation designed to offer clients absolute cruise expertise, curated cruise offerings and unrivalled service across 14 stores in its total network of 117.
Danielle added: “We are looking forward to the Advisory Board working with our business to guide the strategic direction for expansion and differentiation, and to ensure the growth of the Travel Associates and Travel Associates Cruise Boutique brands always maintain our absolute focus on client experience, which is at the heart of our DNA.”
About Travel Associates
Travel Associates is Australia’s leading provider of personalised, premium travel experiences, with a total focus on uncompromising customer service. With a national network of 100 boutique locations, as well as 5 franchises travel agency groups, 400+ experienced advisers offer a genuine love and passion for travel, a wealth of industry experience and years of first-hand destination knowledge. The group offers the very best in airfares, tours, cruises – both ocean and river, unique accommodation and perfectly tailored holiday packages. To speak to an expert adviser call 1800 044 066 or find out more at
www.travelassociates.com | www.travelassociates.com/cruiseboutique
2019 / 20 Travel Associates Advisory Board
Director – Greg Ashmore
Greg is a highly motivated travel professional with a special interest and skill in the quality of the more detailed side of leisure and corporate travel arrangements. Greg is the founder of the Travel Associates concept (1998) and is well recognised by the trade as a leader, innovator and a professional business operator.
Chairperson – Danielle Galloway
Danielle has almost 20 years’ experience as a highly experienced General Manager in Flight Centre Travel Group. With a career spanning varied roles in finance and senior leadership within our corporate brands, Danielle now leads the retail Premium Leisure Brand businesses. She was personally selected to take on this new role and has been responsible for thousands of staff and hundreds of businesses. Danielle is skilled in leadership, negotiation, budgeting and business planning, and has a strong entrepreneurship ethos and professional education behind her, holding a Bachelor of Commerce (B.Com.), CPA and MBA in Marketing.
VIC Member – Meaghan Wolf
Leading the ‘Wolf & Turner Travel Associates’ business in Blackburn, Victoria with over 18 years’ experience – Meaghan thrives on the challenge of the impossible and enjoys bringing complicated itineraries to life for clients, whether the holiday is big or small. Meaghan motivation for entering the travel industry almost two decades earlier was to help create life long memories for clients, supporting them to experience what the world has to offer in the most unique ways. She is also a certified member of Cruise Lines International Association (CLIA) and an excellent resource when it comes to planning and providing intel on the world of cruising.
QLD Brisbane Member – Jo Kennedy
Awarding winning Jo Kennedy from ‘Kennedy & Turner Travel Associates’ recently took home the Virtuoso award for “Most Innovative Advisory Asia/Pacific” in August 2019. With over 30 years of industry knowledge, Jo’s previous awards also include 2018 Global Hall of Fame Flight Centre Travel Group and 2017 nomination for Best Travel Consultant – Retail at the AFTA National Travel Industry Awards (NTIA).
QLD Gold Coast Member – Nathan Dare
Leading ‘Dare & Turner Travel Associates’ for more than 16 years, as well as a new store in Pacific Fair, Nathan Dare is extremely well-known on the Gold Coast for his work with children’s charities and local community events. He’s a passionate golfer and is also very well known for providing exceptionally savvy travel insights and tips for his customers, having personally visited 60+ countries.
NSW/ACT Member – Alan Reis
Managing ‘Reis & James Travel Associates’ in Manuka, Canberra, as well as two other ACT-based stores, Alan is an exceptional leader, building relationships with clients, partners and teams like no other. He’s also particularly passionate and talented at crafting boutique itineraries for travel in Asia. Alan lived in the vibrant city of Hong Kong for four years, during which time he extensively travelled through its neighbouring countries, gathering insights and industry contacts which greatly benefit his client’s holidays.
WA Member – Tammy Houston
Successfully managing ‘Houston & Turner Travel Associates’ in Applecross, Western Australia – Tammy has lived and breathed travel for over 16 years. Particularly focused in the world of cruising, she’s also an absolute expert in adventure travel, and has achieved incredible results in Travel & Tourism academia. Tammy has become one of the most trusted names when it comes to the planning, organising and fashioning of tailor-made holidays.
SA Member – Becky Kent-Perchalla
Opening the founding Travel Associates business in SA in 2007, Becky is the Business Leader and Virtuoso Advisor at ‘Perchalla & Turner Travel Associates’ in Hyde Park South Australia. Becky holds over 18 years of industry knowledge, Master Agent titles and a Masters in cruise accreditation from CLIA. She has travelled to over 80 countries and has cruised on over 30 different cruises during her career and her remarkable knowledge has made her one of the most respected figures in the industry. From off the beaten track destinations to luxury cruising, Becky has established herself as a go to person for her clients as well as her Travel Associates colleagues.
TAS Member – Briony Harris
Briony Harris is one of Travel Associates esteemed Cruise Specialists. Her cruise expertise is unrivalled, and her travel insights are nothing short of exceptional, spanning 40 countries. Having spent a full year travelling through the backroads of Eastern Europe and six months in Northern Italy, she considers these her specialist areas. Her incredible customer service ethic and warm personality make her an absolute favourite of her clients.
Franchise Member – Debbie Rains
A relative newcomer to the Travel Associates brand, Debbie Rains has built her business and reputation with the Escape Travel brand in Townsville, Rockhampton and Mackay over the past three decades. Debbie’s businesses joined the Travel Associates Franchise Network in 2018 and go from strength to strength in regional QLD. She is also the immediate Past President of Townsville Chamber of Commerce.
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