THAI Introduces New Customer Travel Experience with Thai Airways Mobile App
Thai Airways International Public Company Limited (THAI) has launched a new “Thai Airways” mobile application, with a new look that makes the customer travel experience more comfortable and convenient. The new mobile application increases channels for more customer reach as well as customer service.
Mr. Wiwat Piyawiroj, THAI Executive Vice President, Commercial, said that THAI has developed a new application under the name “Thai Airways,” which improves the customer travel experience, making it more convenient for return customers as the new application will save information from previous searches and the passenger’s past travel itineraries. The application makes it easier for customers to make reservations, payments, check-in, and check other information before and after the journey, as well as other THAI promotions and special offers.
The new Thai Airways mobile application offers new capabilities, such as flight information and travel itinerary, travel reminder, Royal Orchid Plus membership services, E-Boarding Pass within the application, displaying flight details on smart watches that are linked with the application, and other services such as hotel reservation, car rental, and travel insurance.
Passengers who apply for Royal Orchid Plus membership from today onward, then log-in, make flight reservations through the Thai Airways mobile application, and travel with THAI will receive 3,500 miles. The Thai Airways mobile application may be downloaded through the App Store (iOS operating system) and through Google Play (Android operating system).
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