A WOMAN has complained on social media after a budget airline booked her into a seat that didn’t exist.
The passenger, who is called Satwika Ika on social media, said the mix-up happened on low cost Indonesia airline Lion Air.
She was supposed to fly from Palembang, an Indonesian city, to the capital city of Jakarta.
But The Sun reported when Satwika got on the plane she had difficulty finding seat number 35F — and found that the seats only went up to number 34.
Satwika said that the flight attendants were rude and unhelpful and asked her to sit in one of the seats in row number 34.
Something wasn’t quite right about her ticket. Picture: Satwika Ika/FacebookSource:Facebook
She said she was then moved to yet another seat when another passenger turned up and claimed her seat.
The woman said a huge row then started with the crew members.
She claims she was not the only one that had been assigned an imaginary seat, as a family along with a child were also searching for seats in row 35.
Satwika said she did not receive an apology from airline employees.
After her social media post spread, the airline explained the seat confusion, reportedly saying they needed to change the flight to a plane smaller than the first one, because of scheduling issues that had caused delays.
It’s unclear whether Satwika made it to her destination or not.
The airline’s Corporate Communications officer, Danang Mandala Prihantoro, revealed that the flight should have been initially operated by a plane with a capacity of 39 seat rows.
This article originally appeared on The Sun and was reproduced with permission.
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